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Inside Wiring Maintenance
Our affordable and scalable Inside Wire Maintenance
plans take the worry out of having a problem that you cannot diagnose or repair. You can cover 1,2, or 3 services - your choice.
The first plan costs only $3/month. Coverage for two services is $5/month. For Triple Play coverage you pay only $6/month.
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When something goes wrong it’s nice to know that you are covered. For a low monthly fee, Burlington Telecom’s Wire Maintenance Plan provides you with protection
from those unforeseeable problems and costs associated with the wire and jacks inside your house.
Monthly Rates:
• $3 for 1st service
• $5 for combination of 2 services
• $6 for combination of all three services
You must specify for which services you desire coverage.
Telephone Wire Maintenance:
If you experience problems with your telephone service such as static on the line, being cut off,
cannot hear etc., you will not be charged for a technician to come to your home and isolate the problem.
If the problem is in the jack or inside wire, the technician will repair those items.
What doesn’t it cover?
• Repair of a telephone set
• Rewiring after a building is destroyed by fire, flood or
natural disaster
• Buried cable between buildings that was not installed by
Burlington Telecom
• Wiring and installation of a new location
Internet Wire Maintenance:
If you experience problems with your Internet service you will not be charged for a technician to
come to your home and isolate the problem. If the problem is in the jack or inside wire, the technician will
repair those items.
What doesn’t it cover?
• Repair of a computer, router, or other customer equipment
• Rewiring after a building is destroyed by fire, flood or
natural disaster
• Buried cable between buildings that was not installed by
Burlington Telecom
• Wiring and installation of a new location
Cable TV Maintenance:
If you experience problems with your Cable TV service, a technician will come to your home and if
the problem is within the cable TV receiver, cable wiring, connectors or network interface,
the technician will repair or replace those items at no charge.
What doesn’t it cover?
• Repair of your television, VCR, DVD, remote control, or any
other electronics other than our receiver.
• Repair of wiring installed by customer or anyone other than
a Burlington Telecom technician
• Wiring and installation of new cable TV locations
• Pre-wiring of Cable TV jacks in a new home
• Programming of television, VCR, DVD, remote control or any
other electronics other than the receiver provided by
Burlington Telecom
Wire Maintenance Agreement
This wire maintenance agreement provides trouble isolation (including determining if customer owned equipment
is causing the problem) and repair of customers inside telephone wire, jacks, cable TV receiver, cable
TV wiring, connectors and network interface unit.
TERMS AND CONDITIONS
The maintenance plan will become effective on the date the signed agreement is received in the
Business office. The service agreement will remain in effect until the customer requests the agreement be terminated.
I UNDERSTAND THE TERMS AND CONDITIONS AS OUTLINED ABOVE AND REQUEST THE CABLE TV/INTERNET/TELEPHONE
WIRE MAINTENANCE PROTECTION BE PLACED ON MY ACCOUNT.
X______________________________________________
Customer Signature
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