Channel Changes: As of March 1st, channel numbers will be changing, an interactive channel list can be found here and a printable PDF can be found here. For any questions about these changes, feel free to contact our customer service team.
For telephone service, the Federal Communications Commission (FCC) sets the Federal Universal Service Charge (USC) Fee. BT will charge equal or less than this rate. The FCC announces the new rate on a quarterly basis. Starting January 1st this rate will increase from 15.6% to 16.4%.
Burlington Telecom is in contract discussions with Viacom, the parent company of MTV, Nickelodeon, Comedy Central and TV Land. Our existing agreement expires on March 31, 2014. Although we are working to negotiate a fair price for these networks after March 31, Viacom may turn off their networks or require us to remove all their channels until a new agreement is secured. Please contact us with questions.
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Burlington Telecom is Burlington's local broadband communications provider, delivering services across one of the most advanced and robust fiber optic networks in the US. Serving both residential and business customers, Burlington Telecom delivers internet, telephone and video services coupled with superior local customer care.
In the rapidly advancing technology environment in which we now live, BT's fiber optics provide unmatched symmetrical capability for now and for many years to come, and making Burlington an attractive place to locate for entrepreneurs, start-ups and bandwidth heavy users, affording opportunities for advanced Applications Development and testing in areas such as healthcare, security, research and education that are potentially transformative.
BT strives to offer the most comprehensive and affordable residential broadband services in the community, placing customer service and satisfaction at the forefront.
Our business team acts as a technical partner with customers to solve problems and provide individual solutions customized to their needs, aimed at improving efficiency, reducing costs, and enhancing their success.
Internet: Burlington Telecom's fiber optic network delivers umatchable residential symmetrical broadband speeds of up to 1 Gb/s, and commercial capability tailored to customer requirements
Television: Burlington Telecom's digital television service enables high definition picture clarity and sound.
Telephone: With 25+ calling features included, Burlington Telecom delivers clear, reliable phone service